1. Customs Procedures Consulting

Dolcus provides comprehensive and in-depth customs procedure consulting services for various types of businesses.

• We assist clients in accurately understanding the latest legal regulations, commodity policies, tax rates, and trade barriers.

• We advise on solutions to thoroughly resolve issues arising during declaration, HS code application, price consultation, and customs clearance, helping shipments be released quickly and compliantly.

2. Consulting on Building Inventory Management Processes (Import-Export-Stock)

Discrepancies in data among the three departments: Import-Export – Accounting – Warehouse are the biggest risk "gaps" for manufacturing businesses.

• To resolve this issue at its root, Dolcus provides consulting services for building scientific and rigorous inventory management processes.

• We help businesses standardize document flow, synchronize internal data, ensure that actual figures completely match reported figures for authorities, creating a solid foundation for final settlement reports.

3. Support for Explanations During Post-Clearance Inspections & Audits

Facing inspection and audit teams from customs authorities is always a significant pressure for any business.

• Dolcus acts as a "protector" of businesses' legitimate interests through services supporting post-clearance explanations, final settlement report audits, and specialized customs inspections.

• With extensive practical experience, we pre-review all documents, anticipate potential risks, prepare solid legal arguments, and directly assist businesses in providing explanations transparently and persuasively.

4. Application Service for Authorized Economic Operator (AEO) Certification

Becoming an "Authorized Economic Operator" (AEO) is a privilege that allows companies to be exempt from document checks, physical inspections of goods, and to minimize customs clearance time.

• Dolcus provides AEO application services, accompanying clients from the initial condition assessment, completing system documentation according to General Department of Customs standards, until the certification is officially granted.

• We have successfully assisted many major partners in achieving this prestigious certification, helping them enhance their brand reputation in the international arena.

5. Customs Procedures Training

Beyond providing services, Dolcus also empowers and enhances the internal capabilities of partners through customs procedure training programs.

• The training courses are designed to be practical, closely following the actual situation of each factory.

• Notably, the training team is led by CEO Pham Thanh Nam – a leading expert who has trained approximately 10,000 trainees nationwide and is a pioneer invited to conduct professional training for Vietnamese Customs departments.